1. Purpose

This policy is designed to protect individuals who report privacy violations, data breaches, security concerns, or compliance issues in good faith. MayDay-IC is committed to maintaining the highest standards of ethical conduct, regulatory compliance, and data protection. We encourage all individuals to come forward with concerns without fear of retaliation or adverse consequences.

We recognize that individuals who report wrongdoing play a vital role in maintaining the integrity and security of our platform, protecting patient data, and ensuring compliance with applicable laws including HIPAA, state privacy laws, and other regulatory frameworks.

2. Scope

This policy applies to all individuals who discover or suspect a violation of law, regulation, or company policy in connection with MayDay-IC, including but not limited to:

This policy covers reports made internally through company channels as well as reports made to external regulatory agencies or law enforcement authorities.

3. Protected Activities

Individuals are protected when they report, in good faith, any of the following activities or concerns:

4. How to Report

MayDay-IC provides multiple channels for reporting concerns. You may use whichever channel you are most comfortable with:

Email Reporting

Send a detailed report to info@maydayic.com. Include as much relevant information as possible, including dates, individuals involved, and any supporting documentation.

Anonymous Reporting

If you prefer to remain anonymous, you may submit a report to info@maydayic.com. We accept and investigate anonymous reports. While anonymity may limit our ability to follow up or provide updates, we will investigate all credible reports regardless of whether the reporter is identified.

In-App Security Reporting

The MayDay-IC application includes a built-in security reporting feature. Use this feature to report concerns directly from within the platform. Reports submitted through the app are encrypted in transit and at rest.

When submitting a report, please include as much of the following information as possible:

5. Confidentiality

MayDay-IC takes the confidentiality of whistleblower reports extremely seriously:

If a report involves a concern about the Compliance Officer, the report will be escalated to executive leadership or outside legal counsel to ensure an impartial investigation.

6. Non-Retaliation

MayDay-IC strictly prohibits retaliation against any individual who makes a good-faith report under this policy. No adverse action will be taken against any person for reporting a concern in good faith, regardless of whether the investigation ultimately substantiates the concern.

Federal Protections

Reporters are protected under multiple federal whistleblower statutes, including:

State Protections

In addition to federal protections, reporters may be protected under state whistleblower protection laws, which vary by jurisdiction. Many states provide additional protections for employees who report violations of state privacy laws, healthcare regulations, or other statutory requirements.

Prohibited Retaliatory Actions

Retaliation includes, but is not limited to:

7. Investigation Process

All reports received under this policy will be investigated promptly and thoroughly according to the following timeline:

PhaseTimelineDescription
Receipt AcknowledgmentWithin 48 hoursThe reporter (if identified) will receive confirmation that their report has been received and is being reviewed
Preliminary AssessmentWithin 5 business daysThe Compliance Officer will conduct an initial review to determine the nature, scope, and severity of the reported concern
Full InvestigationWithin 30 daysA thorough investigation will be conducted, including interviews, document review, system log analysis, and any other necessary steps
Findings & RemediationUpon completionInvestigation findings and any remediation actions will be communicated to the reporter (unless anonymous) and relevant stakeholders

Investigations may take longer than 30 days in complex cases. If additional time is needed, the reporter will be notified of the expected timeline. All investigations will be conducted in an impartial and objective manner.

8. Retaliation Remedies

If retaliation occurs against a good-faith reporter, the following remedies are available:

Internal Remedies

External Remedies

9. Good Faith Requirement

The protections provided by this policy apply to reports made in good faith. A good-faith report is one where the reporter genuinely and reasonably believes that a violation has occurred, is occurring, or is about to occur, based on the information available to them at the time of the report.

Good faith does not require that the report ultimately be substantiated. Reporters are protected even if the investigation determines that no violation occurred, provided the report was made honestly and without malicious intent.

This policy does not protect individuals who:

Knowingly false reports may result in disciplinary action against the individual who filed the false report.

10. Record Retention

All whistleblower reports, investigation records, findings, and related documentation will be retained for a minimum of six (6) years in accordance with our compliance requirements and applicable regulations. This retention period applies to:

Records are stored securely with access restricted to authorized compliance and legal personnel. After the retention period, records will be securely destroyed in accordance with our Data Retention Schedule.

11. Regulatory References

This policy has been developed in accordance with the following regulatory frameworks:

RegulationProvisionDescription
HIPAA45 CFR 164.530(g)Prohibits retaliation against individuals who file complaints, participate in investigations, or oppose acts made unlawful by HIPAA
Sarbanes-Oxley ActSection 806Whistleblower protection for employees of publicly traded companies who report fraud
Dodd-Frank ActSection 922Enhanced whistleblower protections and SEC whistleblower award program
EU Whistleblower DirectiveDirective 2019/1937Establishes minimum standards for whistleblower protection across EU member states, including internal reporting channels, confidentiality requirements, and prohibition of retaliation

In the event of any conflict between this policy and applicable law, the provisions providing the greatest protection to the reporter shall prevail.

12. Contact

To report a concern or for questions about this policy, please contact us:
Email: info@maydayic.com

For anonymous reports:
Email: info@maydayic.com

Blue Beard Solutions Inc.
Compliance Officer