1. Overview
This Data Retention Schedule describes the retention periods for all categories of data processed by MayDay-IC, operated by Blue Beard Solutions Inc. ("Company," "we," "us," or "our"). We retain personal and operational data only as long as necessary for the purposes described in this schedule or as required by applicable law, including the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), Internal Revenue Service (IRS) requirements, and the Electronic Signatures in Global and National Commerce Act (E-SIGN Act).
This schedule ensures compliance with federal, state, and international data retention obligations while minimizing data storage to what is strictly necessary for operational, legal, and regulatory purposes.
2. Data Retention Periods
The following table details the retention period and legal basis for each category of data processed by MayDay-IC:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Protected Health Information (PHI) / Patient Records | 6 years from date of creation or last effective date | 45 CFR 164.530(j) (HIPAA) |
| Incident Records | 6 years | Regulatory compliance requirements |
| Financial / Billing Records | 3 years | IRS record retention requirements |
| Audit Logs | 6 years | HIPAA audit trail requirements |
| Session / Authentication Data | 1 year | Security best practices |
| Security Alerts | 3 years | Compliance and security monitoring |
| Account Data | Duration of active account + 90 days after deletion | Contractual obligation; grace period for account recovery |
| Training Exercise Data | 2 years | Operational and compliance requirements |
| Mutual Aid Agreements | Duration of agreement + 3 years | Contractual and regulatory requirements |
| Digital Signatures | 10 years | E-SIGN Act (15 U.S.C. § 7001 et seq.) |
| Consent Records | 6 years | HIPAA / GDPR documentation requirements |
| Data Subject Requests | 3 years | GDPR accountability documentation |
| Evidence Logs | 7 years | Legal hold potential; litigation preservation |
| Equipment Tracking Records | 5 years | Asset management and regulatory compliance |
3. Retention Period Calculation
Retention periods begin from the date of creation, collection, or last modification of the data, unless otherwise specified. For data associated with active accounts or ongoing incidents, the retention period begins when the account is closed or the incident is officially resolved and demobilized.
Where multiple retention requirements apply to the same data (for example, patient records that are also part of an evidence log), the longest applicable retention period governs.
4. Data Disposal Methods
Upon expiration of the applicable retention period, data is disposed of using one or more of the following secure methods:
- Secure Deletion: Data is permanently removed from all production systems, databases, and backup storage using industry-standard secure deletion methods that prevent recovery.
- Cryptographic Erasure: Where data is encrypted at rest, the encryption keys are securely destroyed, rendering the encrypted data permanently unrecoverable without requiring physical deletion of the storage medium.
- Physical Destruction: For physical media (if applicable), devices are destroyed using NIST SP 800-88 compliant methods including degaussing, shredding, or incineration.
All data disposal actions are logged in our audit system, including the data type, disposal method, date of disposal, and the personnel or automated system responsible for the action.
5. Legal Hold Exceptions
Notwithstanding the retention periods specified above, data may be retained beyond the scheduled retention period in the following circumstances:
- Litigation Hold: When we reasonably anticipate litigation or receive notice of pending legal proceedings, all potentially relevant data is preserved until the legal matter is fully resolved and any applicable appeal periods have expired.
- Regulatory Investigation: When data is subject to an active regulatory investigation or audit by a government agency, retention is extended until the investigation or audit is concluded.
- Law Enforcement Request: When we receive a valid preservation request from law enforcement, data is retained in accordance with the request and applicable law. See our Law Enforcement Request Policy for details.
- Contractual Obligation: When a Business Associate Agreement (BAA) or other contractual arrangement specifies a longer retention period, the contractual requirement takes precedence.
Legal holds are managed by our legal team and are reviewed quarterly to determine whether continued preservation is necessary.
6. Backup and Disaster Recovery Data
Data stored in backup and disaster recovery systems follows the same retention schedule as production data, with an additional grace period of up to 90 days to allow for backup rotation cycles. When data reaches the end of its retention period, it is purged from backup systems during the next scheduled backup cycle.
7. Third-Party Data Retention
Our third-party service providers and subprocessors are contractually required to comply with data retention and deletion obligations consistent with this schedule. For details on our subprocessors, see our Subprocessor List. Data shared with third parties is subject to data processing agreements that include provisions for data return or deletion upon termination of the service relationship.
8. Data Subject Rights
You may request deletion of your personal data at any time, subject to applicable legal retention requirements. If your data is subject to a mandatory retention period (for example, PHI under HIPAA), we will inform you of the applicable retention obligation and delete the data upon expiration of the required period. For more information on your data rights, see our Privacy Policy.
9. Policy Review
This Data Retention Schedule is reviewed annually and updated as necessary to reflect changes in applicable law, regulatory guidance, or business operations. Material changes will be communicated at least 30 days before the effective date.
10. Contact Us
For questions about this Data Retention Schedule or to request data deletion:
Email: info@maydayic.com
For HIPAA-specific data retention inquiries:
Email: info@maydayic.com
Blue Beard Solutions Inc.
Data Protection Officer